Book a free planning appointment
Whether you need to plan a kitchen, shape your bathroom ideas, or perfect your bedroom design – our advisors are on hand to offer guidance every step of the way.
You can visit one of our 300 stores for an appointment with one of our friendly showroom advisors or you can arrange an online appointment with a showroom advisor from the comfort of your favourite chair at home.
There’s no time like the present, book a free planning appointment today to get started.
Up to 60% off kitchen doors when you buy 3 or more*
Exclusions apply. See promo Ts&Cs for details
What will I get from a free B&Q planning appointment?
A professional 3D design
One of our expert advisors will create a fully 3D design based on your needs and style preferences. You can then refine your design at home with our B&Q design tool.
A quote tailored to you
We will provide you with a written and itemised quote that is tailored to suit you, complete with a full price breakdown.
A range of finance options
You'll have the opportunity to discuss and apply for our finance products. See our kitchen finance page for more information and eligibility.
Top quality installation
Our installation service for kitchens, bathrooms and bedrooms makes it easy to bring your dream space to life. We work with approved installers to coordinate your project from start to finish.
Choose between a free in-store or online appointment
Our end to end service starts with our online or in-store planning appointment - choose to visit one of our stores and meet with an expert face to face or use our simple online appointment planning tool.
At your local store
- Click "Book an in-store appointment"
- Choose your nearest store
- Select a date and time that works for you
- We'll send you an email with all the information you need for your visit to your local store
In the comfort of your home
- Click "Book an online appointment"
- Book the date and time that works for you
- Choose whether you want a phone call or an online meeting with your showroom advisor
- We will send you an email with all the information you need for your online appointment
At B&Q, we know what it means to take pride in your home. It's why we take pride in helping you create a space that's just right for you, whether that's a new kitchen, bathroom or bedroom.
With our online appointments, we can help you design and plan your new room, all from the comfort of your favourite chair.
Arranging an appointment is easy.
Just go to our website, clck to book and choose the date and time that best suits you. So we can get started before we chat, you can e-mail us with pictures and measurements, or even a simple sketch. We'll include a how-to guide in the confirmation e-mail we send you, along with a link to join the meeting, which you can join straight from your internet browser.
If it's your dream kitchen you're designing, we'll also include a link to our virtual showroom with a range of styles. Whatever you taste, we'll have something to catch your eye.
During your initial appointment, you'll discuss your needs and preferences with our advisor. Once they've got all the information they need, they'll arrange a second appointment with you.
Relax and make yourself a cuppa. Our showroom advisor will go away and create your 3D design offline, ready to share with you at your second meeting. During this appointment, you can give feedback and make tweaks to the design to get it looking just right. And we'll provide you with a personalised quote.
You'll also have the opportunity to discuss our range of payment options, including interest-free credit, buy now, pay later, and fixed monthly payments, so you can choose the finance option that best fits you.
We're here to help you bring your vision to life and create a home you love to live in. Book an online appointment today at DIY.com.
Our new room measuring service
Having accurate measurements is essential to starting any project, not only so you can create your perfect design, but to prevent costly mistakes and wasted materials. With precise measurements, you get a perfect fit and a stress-free project.
We've partnered with Roamler, whose fleet of specialist technicians can measure your room and start you on your way to that dream new kitchen, bathroom or bedroom.
- It's easy to book an appointment, just speak to a colleague in-store.
- A refundable £50 is payable on booking for the first room.*
- Additional rooms charged at £25 per room if booked for the same visit.
- Choose a range of times, 7 days a week, to suit you.
- You will be contacted by Roamler to confirm your appointment.
- Post your appointment, your measurements will be verified and sent to your in-store colleague to enable your room design to begin.
*Measurement fee refundable on spend of £500 or more on relevant products
Our related services
We have a choice of related services to support you in your home improvement project, why not check out these below.
*Up to 60% off kitchen doors when you buy 3 or more: Valid 23rd December - 2nd February. Excludes products sold and shipped by verified sellers on diy.com. Subject to availability. Offer applies when you buy 3 or more kitchen doors in a single transaction. Some product available in selected stores. Prices may vary in B&Q local stores. Interest free credit minimum spend and terms and conditions apply. Delivery charges and restrictions may apply.
*Up to 60% off bathroom furniture, toilets & shower enclosures: Valid 23rd December - 2nd February. Excludes products sold and shipped by verified sellers on diy.com. Subject to availability. Some product available in selected stores. Prices may vary in B&Q local stores. Interest free credit minimum spend and terms and conditions apply. Delivery charges and restrictions may apply.
*Up to 40% off selected bedroom furniture: Valid 23rd December - 2nd February. Subject to availability. Some product available in selected stores. Prices may vary in B&Q local stores. Interest free credit minimum spend and terms and conditions apply. Delivery charges and restrictions may apply.
*Up to 40% off sliding wardrobe doors: Valid 23rd December - 2nd February. Excludes products sold and shipped by verified sellers on diy.com. Subject to availability. Some product available in selected stores. Prices may vary in B&Q local stores. Interest free credit minimum spend and terms and conditions apply. Delivery charges and restrictions may apply.
*10% off fitted wardrobes: Valid 23rd December - 2nd February. Excludes products sold and shipped by verified sellers on diy.com. Subject to availability. Some product available in selected stores. Prices may vary in B&Q local stores. Interest free credit minimum spend and terms and conditions apply. Delivery charges and restrictions may apply.
*15% off Bosch & NEFF appliances why you buy a kitchen: Offer ends 2 February 2026. Home delivery restrictions apply, charges may apply. Excludes appliances available in store to take away and products sold and shipped by verified sellers on diy.com. Save 15% off Bosch and Neff appliances when you buy a kitchen. Subject to availability. Discount applies when purchased together with a minimum of 8 kitchen cabinets and 8 kitchen doors in a single transaction.
*7 years interest free credit: Interest free credit requires a B&Q FlexiPlan account that can be used for future purchases at 17.9% APR Representative. Min spend; £20,000 for 7 years, £15,000 for 5 years and £10,000 for 4 years Interest Free Credit. Offer available until 2/2/26. Credit subject to status. Credit is provided by Creation Consumer Finance Ltd.
*Get £125 off your BOXT boiler: This promotional discount of £125 is valid from 26 December 2025 until 31 January 2026, subject to availability. All standard terms and conditions apply